Technical Support

Having technical issues? Don’t worry, we’ve got you covered.

Heil customers are only one phone call away from the most knowledgeable dealer network in the industry. Heil Dealers are available all across the US to keep Heil units running at peak efficiency. Dealers offer local, personalized service on all Heil units. Not sure who to call? Click here to access the dealer locator.

In addition, Heil has an excellent staff of highly trained engineers at our factory that are available to assist with technical questions about any Heil refuse collection vehicle.

To speak with a Heil engineer, please call 1.866.310.4345. From outside the U.S. please call 1.423.899.9100, ext. 554.

 

Heil Service Shack

Heil has always prided ourselves on our training curriculum and customers have long complemented our trainers for their ability to teach. Now, Heil customers can visit the Service Shack to learn the latest techniques and view service videos any time to ensure your shops are servicing your Heil products correctly. Make sure you bookmark this page and come back often as courses will be added on a regular basis. If you don’t see something you need, please reach out to us and we’ll make sure we get it on the schedule.