Thank you very much for investing in a Heil refuse collection vehicle!
Our products are subject to a limited warranty as outlined in the document linked below – please see the linked Heil Warranty Policies & Procedures for our full, limited warranty.
As a summary, The Heil Co. d/b/a Heil Environmental (“Heil”) warrants its solid waste collection equipment to be free from defects in material and workmanship under normal use for a period of one (1) year or 2000 hours of operation (whichever comes first) from the date of equipment In-Service or during the period of coverage offered by an extended warranty program (if one is offered on a particular product), when proper service and maintenance as described in Heil Service Bulletins and Parts & Service Manuals are performed. The standard or extended equipment warranty is not transferable except for sales demonstration units. Heil only warrants the collection body. Please consult respective chassis manufacturer for respective specifics on chassis.
Ask your local Heil Dealer about our Extended Warranty offerings or contact Heil Customer Care at 866-ASK-HEIL (866.275.4345). For Warranty programs for international accounts outside of North America please consult with your Regional Manager for further details and/or appropriate policies.
EXCEPT AS CONTAINED IN THE HEIL WARRANTY POLICIES AND PROCEDURES, HEIL MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND MAKES NO WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. HEIL DOES NOT ASSUME ANY LIABILITY FOR LOSS OF PROFITS, PRODUCT, TIME, OR ANY OTHER DIRECT, INCIDENTAL, OR INDIRECT CONSEQUENTIAL LOSSES, DAMAGES OR DELAYS. ANY IMPROPER USE, OPERATION BEYOND RATED EQUIPMENT/COMPONENT CAPACITY, SUBSTITUTION OF PARTS THAT ARE NOT HEIL APPROVED, OR ANY ALTERATION OR REPAIR BY OTHERS IN SUCH A MANNER AS IN HEIL’S SOLE JUDGMENT AFFECTS THE PRODUCT OPERATION OR INTEGRITY SHALL VOID THE WARRANTY.
Heil retains the right to modify its factory warranty program at any time. The warranty in place at the time of your respective purchase applies.
Please see the full warranty as outlined in the link below.