We are excited to announce the launch of our Nexteligence® Training Platform, which is designed to increase the knowledge and capabilities of Service Technicians for the Heil® Product Line.
We are excited to announce the launch of our Nexteligence Training Platform, which is designed to increase the knowledge and capabilities of Service Technicians for the Heil® Product Line.
We have carefully developed the Nexteligence program to increase the technical expertise of your technicians to reduce repair time for the fleets you service, increase productivity of your Heil products or that of your customers – and provide your technicians with invaluable Troubleshooting knowledge that they can then use to train other technicians.
Nexteligence Training consists of:
Our most popular training course with over 1,000 trainees in 2019. Training may be completed at either our Fort Payne, AL factory, live webinar based training, or by on-site events. The revised curriculum includes a student guide and dedicated, “hands-on” sessions for each class. A course completion certificate will be awarded for each product course.
Similar in nature to MAT training; Responsive Training is an unstructured, open-format training opportunity which can cover any range of product topics.
Comparison of MAT vs Responsive Training:
Generalized training to equip technicians with essential knowledge for experience levels from basic to advanced. While focused on the Heil product line, the knowledge gained will serve technicians across a variety of equipment types within the refuse industry. A final test verifies that the trainee has a solid understanding of the material presented. Content is available in both classroom and online formats.
Designed for entry-level or “new to the waste industry” technicians to gain foundational knowledge and skills.
Technicians with at least 1 year of experience working on Refuse Collection Vehicles (RCVs) to gain intermediate knowledge and skills.
Technicians with 3 or more years of experience working on RCVs to gain advanced knowledge and skills.
Gold Connected Tech Technicians who wish to become Master Trainers on Heil Equipment.
The Connected Tech Certification program recognizes a level of achievement for the requisite technical knowledge and experience in servicing Heil equipment.
Connected Tech Certification Consists of 3 Elements:
Practical Shop Experience
The true success of any training program is measured by the trainee’s ability to apply what is learned in a real-world environment. Each certification level requires that “shop time” be documented and certified by their shop’s Maintenance Manager.
Take your facility to the next level with Nexteligence Training. Get started today and increase the productivity in your shop, reduce repair time for the fleets you service, and give the members of your team a valuable training experience. Nexteligence Bronze training is completely free of charge with absolutely no obligation. What better way to help your technicians improve their skills and discover the value of this state-of-the-art training program.
Basic Hydraulics, Basic Electronics, + Product Specific Maintenance, Adjustment, and Troubleshooting (MAT)
Nexteligence On-Site MAT Training
(*If not available, please contact Heil to arrange at additional cost)
Nexteligence On-Site Responsive Training
Nexteligence Connected Tech Training
When you need a little help regarding a common maintenance issue – Service Shack® is available – free of charge. Want to know how to set pressures on your DuraPack 5000? No problem! Have a question regarding calibrating your Command-SST arm? We’ve got you covered. With tons of different topics to choose from, this should be a bookmark you add and return to often, as the content is continually being updated.